Lead Times

Where your order is in the queue, and what to expect. This page reflects live stock, so it is accurate as of right now.

7 items are awaiting stock

You can still order these now — they ship as soon as the stock lands, and we will email you the tracking. Everything else ships on the normal schedule below.

Order processing

In-stock items leave us within 1–3 business days, Monday to Friday, excluding public holidays.

Delivery

Once shipped, US delivery typically takes a further 5–7 business days depending on where you are. Shipping is a $10 flat rate, and free on orders over $150.

Outside the US

International delivery times vary with destination and customs. Any import duties or taxes are the customer's responsibility.

Tracking

You get a tracking number by email as soon as your order ships. Delays once a parcel is with the carrier are outside our control, but tell us and we will chase it.

Waiting longer than the above? Email sales@southernlumen.com with your order number and we will find out where it is.