Orders and shipping

Lead Times

Live stock for every product, and what to expect when you order. This page updates itself, so it is accurate right now.

17 products are not fully in stock

Inventory is on the way: you can order it now, and it ships within the time shown. For most waits you tick a box confirming the ship time before it goes in your cart. Out of stock: it cannot be ordered right now. Open it and use Notify me to get an email the moment it is back in stock. Anything not listed here is In stock, ready to ship.

In stock

Shows as In stock, ready to ship. Orders placed before 3 PM CT, Monday to Friday, ship the same business day, and the next business day otherwise.

Inventory is on the way

Can be ordered now. The product page shows the ship time, 1-3 business days, 3-5 business days, 5-7 business days, 2-3 weeks or 3-4 weeks. For every wait except 3-5 business days, you confirm the ship time with a checkbox before it goes in your cart.

Out of stock

Cannot be ordered until it is back. Use Notify me on its page and we email you the moment it is back in stock.

Delivery

Once shipped, US delivery typically takes a further 3-5 business days depending on where you are. Shipping is free anywhere in the US.

Outside the US

International delivery times vary with destination and customs. Any import duties or taxes are the customer's responsibility.

Tracking

You get a tracking number by email as soon as your order ships. Delays once a parcel is with the carrier are outside our control, but tell us and we will chase it.

Waiting longer than the above? Email sales@southernlumen.com with your order number and we will find out where it is.