Frequently Asked Questions
We generally ship all orders within 24 hours of purchasing, all orders are shipped through UPS ground. You should have your package at your door within 3-5 days depending on your location.
Here at Southern Lumen we offer a limited lifetime warranty on all of our products. If you run into any issue that is not related to an improper install, general misuse or the wrath of God, we will replace the defective item no questions asked.
DIY or Prebuilt Options! We provide both do-it-yourself and pre-assembled kits, ensuring flexibility in installation without relying on plug-and-play solutions. While plug-and-play setups may seem convenient, they often lack the polished appearance and robustness achievable through our DIY and prebuilt alternatives. Opting for our DIY kits or prebuilt options allows for a cleaner setup with fewer wires, enhancing both aesthetics and longevity compared to traditional plug-and-play configurations.
Yes! For more information please visit our sponsorship page, if you would like to move forward please contact us on Instagram & we will get back to you as soon as possible!