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Frequently Asked Questions
We generally ship all orders within 1-3 business days, however this may differ depending on item availability. Please refer to theΒ following page for item lead times to verify before purchasing. Once your oder has been shipped from our facility you can expect to have it at your door within 3-5 business days.
Here at Southern Lumen we offer a limited lifetime warranty on all of our products. If you run into any issue that is not related to an improper install or general misuse we will replace it.
DIY or Prebuilt Options! We provide both do-it-yourself and pre-assembled kits, ensuring flexibility in installation without relying on plug-and-play solutions. While plug-and-play setups may seem convenient, they often lack the polished appearance and robustness achievable through our DIY and prebuilt alternatives. Opting for our DIY kits or prebuilt options allows for a cleaner setup with fewer wires, enhancing both aesthetics and longevity compared to traditional plug-and-play configurations.
Yes! For more information please visit our sponsorship page, if you would like to move forward please contact us on Instagram & we will get back to you as soon as possible!