Warranty Info

To submit a warranty claim please complete the folllowing:

  • Send the following information to "warranty@southernlumen.com"
  • Provide your full name & order # from original purchase
  • State the product that you are having issues with, please provide in-depth what the issue is.
  • Send high quality images & videos of the issue that you are having.

A representative will get back to you within ~48 hours after submitting your email.